Shipping

At TheCarters.XO, we understand that getting your order delivered to you in a timely manner is important. That's why we offer shipping options both within Australia and internationally.

Domestic Shipping

If you are based in Australia, after processing time (3 - 5 days) you can expect your order to be delivered within 3-5 business days. We partner AusPost to ensure that your package arrives safely and on time.

International Shipping

We also offer international shipping to customers outside of Australia. Whether you're in Europe, North America, Asia, or anywhere else in the world, we can deliver right to your doorstep.

Please note that international shipping times may vary depending on your location. On average, after processing time (3 - 5 days) international orders are delivered within 7-14 business days. However, customs procedures and other factors beyond our control may cause slight delays.

Shipping Costs

Shipping costs will be calculated at checkout based on the weight and destination of your order. We strive to offer competitive shipping rates to ensure that you get the best value for your money.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your delivery online. Rest assured, we will keep you informed every step of the way.

Customer Support

If you have any questions or concerns about your order, we are here to help. You can reach out to us via email or through our contact form on the website. We are committed to providing you with the best shopping experience possible.

Thank you for choosing TheCarters.XO for all your car air freshener needs. We appreciate your support and look forward to serving you!